“Non-Personal Information” (NPI) is information that is in no way personally identifiable and that is obtained automatically when you access our Website. “Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you and obtained for us to provide you with a service. PII may include information such as your name, address, phone number, and other related information that you provide to us.
Our commitment to your privacy
Third Door is committed to the security and privacy of all our clients. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable experience that ensures your information is safe.
Third Door respects your privacy and recognize the need for appropriate protection and management of any information that is shared with us.
You acknowledge that your use and access of these other websites is solely at your own risk. It is your responsibility to check the privacy policies of these other websites to see how they treat your personal information.
Information we collect
When you engage us, the information we collect can vary depending on your point of engagement. The information typically, but not exclusively, is related to one of the following categories:
Personal Contact Information
Topics/products of interest
Generally, you control the amount and type of information you provide to us when using our Website. As a visitor to our Website, you can browse our Website to find out more about us. You are not required to provide us with any PII as a Visitor.
Computer information collected
When you use our Website, we automatically collect certain computer information by the interaction of your web browser with our Website. Such information is typically considered NPI.
We may also collect and/or serve a “cookie”.
In the interest of providing our visitors and clients with an optimal experience, our servers automatically record information when you visit our Website, including the URL, IP address, browser type, and language, along with the date and time of your request. We use all of this information to analyze trends among our users to help improve our Website and services.
How information is used
We use the information we receive from you when providing requested services and answering any questions you may ask.
We may use PII to provide marketing services you’ve requested, including communicating with you about technical issues, project updates, industry information, policy changes, and other information of interest to you. We may also use PII for auditing, research, and analysis to operate and improve our marketing technologies and services.
Any time we use your PII, it is done so with the utmost attention to care, sensitivity, privacy, and security.
Communications by email or text
When we communicate with you about our potential or active services, we will use the email address or addresses you provided to us. We know your inbox is important to you and we will always be mindful about the emails we send.
In order to achieve the goals of the anti-spam legislation, Third Door will ensure to act in compliance with Canada’s Anti-Spam Legislation (CASL). In order to ensure compliance, commercial electronic messages (including transactional and mass emails) will be based on an “opt-in” approach. Third Door will gain consent for commercial electronic messages purposes prior to sending commercial messages, unless we have a pre-existing business relationship with a client or potential client as in these particular cases consent is considered to be implied. Individuals that “opt-out” from receiving emails from Third Door will be blocked upon the swift processing of the request. This is in accordance with Canada’s Anti-Spam Law (CASL), effective July 1, 2014.
We do NOT sell, rent, or otherwise provide your PII to third parties for marketing purposes. We also do not under any circumstances share data between clients.
Legally required releases of information
We may be legally required to disclose your PII, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, our Users, employees, and affiliates.
Disclosures of successors
Our services do not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child/children have provided us with Personal Information, please contact us. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our servers immediately unless it is a legal requirement that the information be retained.
Our Security Policy
We have taken steps to build our Website and internal infrastructure using sophisticated encryption, processes, and authentication tools to protect the security of your PII and any other information we may collect on behalf of our clients. We use industry-standard technologies such as secure routers and firewalls to make sure that your PII is safe, in addition to network monitoring tools to detect for any unusual behavior or possible intrusion attempts. We have strict data access and storage policies in place across our entire organization.
Limitations of Liability
You assume the sole risk of transmitting your information as it relates to the use of this Website. In no event shall Third Door be liable for any direct, indirect, special, consequential, or monetary damages, including fees, and penalties in connection with your use of materials posted on this site, or connectivity to or from this site to any other site.
Third Door Marketing Inc.
702-40 Nepean Street
Ottawa, Ontario, Canada